Use your own reservation details
Temecula flights operate at sunrise and San Diego flights at sunset. The season affects the schedule. Use the time and meeting instructions for your specific reservation, and ask Compass if anything is unclear.
The meeting point and launch field are different parts of the day. Do not drive to a field you saw in a photo or follow another company’s instructions.
Dress for an outdoor outing
Plan for standing outdoors and boarding a basket. As a general preparation tip, secure closed-toe footwear and comfortable layers are a sensible starting point; ask Compass for advice specific to your date and flight.
Keep personal items manageable and secure your phone or camera. Ask before bringing bulky equipment or anything that could interfere with boarding or other guests.
Ask about passenger suitability before booking
Tell the team about mobility needs or other participation concerns before purchasing. Ask for the current age, height, weight, boarding, and standing requirements for the selected flight.
If you need medical advice about flying, consult an appropriate clinician and discuss the practical demands with Compass. A website chat cannot determine whether the activity is suitable for you.
Weather is part of ballooning
A sunrise or sunset reservation depends on conditions suitable for the whole flight, including landing. Your pilot evaluates weather and operational factors. Bright skies by themselves do not establish that a flight can proceed.
Read the cancellation, refund, and rescheduling terms displayed in the booking flow. If your flight changes, contact Compass about your reservation. Do not rely on a generic answer or an old third-party policy summary.
Leave room around the experience
The time in the air is only part of the outing. Check-in, transfer, inflation, boarding, landing, pack-up, and the return all take time. Ask for the total allowance for your date and avoid a tightly scheduled appointment immediately afterward.
BEFORE YOU BOOK
Questions, answered.
What time does the Temecula flight meet?
Temecula flights take place at sunrise. Meeting times vary with the season and your reservation. Follow the time and location in your confirmation and contact Compass if you need clarification. Read more
What happens if the weather changes?
Flights depend on suitable conditions and the pilot’s operating decisions. Read the current cancellation, refund, and rescheduling terms in the booking flow. For a specific booking or weather update, call Compass at 760-704-7407. Read more
Are there age, weight, or mobility requirements?
Contact Compass before booking for the current age, height, weight, boarding, standing, and mobility requirements for your selected flight. This website guide cannot confirm a particular passenger’s eligibility or provide medical clearance. Read more
Where do we meet for our flight?
Use the meeting instructions in your own reservation. Meeting points and launch fields are not interchangeable, and the team selects the launch arrangement for the flight. Call Compass before traveling if you need help with directions. Read more
What should I wear and bring?
As general preparation for an outdoor outing, choose comfortable clothing, secure closed-toe footwear, and manageable layers. Keep belongings secure and ask Compass for advice for your date. Follow the crew’s instructions when boarding and landing. Read more
How long should I allow for the whole experience?
The flight is only part of the outing. Check-in, transfers, inflation, boarding, landing, pack-up, and the return also take time. Ask Compass for the full time allowance for your date before scheduling another activity. Read more